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Akeni Help Desk Assistant Enterprise IM 1.0

  by Akeni
Akeni Help Desk Assistant Enterprise IM Screenshot

Demo

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.

Buy ($799.00, 799.00 USD) / Download (10.6 MB)

Akeni, Business Im, Chat, Conference, Corporate Im, Email, Enterprise Im, Help Desk, Instant Messaging, Live Help, Live Sales, Live Support, Network, Notification, Server, Web Chat

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.

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Counters: 1243 / 0 (visits / downloads)
Updated: 28-07-2005 00:00:00 UTC
Released: 07-07-2005 00:00:00 UTC
Language: English
Platform: Windows 2000, XP, 2003, Linux
Requirements: Pentium 266 or better
Install: Install and Uninstall
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